The Keeper’s Privacy Oath

Last Updated: 08.13.2025

In the Celestial Grove, trust is the soil from which all things grow. When you share your name, your stories, or the address where a bottle will find you, you place a seed in our care. We vow to tend it with reverence.

1. What We Gather

We collect only what is needed to fulfill our shared ritual:

Given freely by you – Your name, address, and payment details when you make a purchase; your email when you join our newsletter; the words you send us in questions or stories.
Gathered quietly – Basic technical information from your device (browser type, site use patterns) through cookies, so the path to the Grove is smoother next time.

We do not harvest more than is needed.

2. Why We Keep It

Your information allows us to:

Deliver bottles and rewards to your door.
Share updates, seasonal releases, and tales from the Grove (only if you welcome them).
Protect the integrity of our craft and comply with the laws of the realm.

3. Who Sees It

Your details are shared only with trusted stewards — shipping carriers, payment processors, and digital messengers — who are bound by their own oaths of confidentiality. We never sell your information.

4. Your Rights

You may:

Ask what seeds of data we hold.
Request they be pruned, corrected, or planted elsewhere.
Step away from our messages at any time by following the “unsubscribe” path in our emails.

To act on these rights, send word to hello@herbalalchemysyrup.com

5. Safeguarding the Grove

We shield your information with encryption and industry-standard protections. While no wall is unbreachable, we remain vigilant.

6. Cookies

Our cookies are not for eating — they are small digital markers to help the site remember you. You can turn them off in your browser if you wish.

7. Changes to This Oath

If our privacy practices change, we will update this page and refresh the “Last Updated” date so you always know the shape of the vow.

Privacy Policy

Last Updated: 8.13.2025

Herbal Alchemy (“we,” “our,” “us”) values the trust you place in us when you share your personal information. We believe that privacy is a form of respect — and respect is one of the roots from which our craft grows.

1. Information We Collect

We collect information you provide directly, such as:

Name, email address, shipping/billing address, and payment details when you make a purchase.
Contact information when you sign up for our newsletter or participate in campaigns.
Feedback or correspondence you share with us.

We may also collect limited technical information (e.g., browser type, device information, and site usage statistics) via cookies and similar tools to improve our services.

2. How We Use Your Information

We use your information to:

Process orders and deliver products.
Provide customer support.
Share updates, offers, and storytelling content (if you opt in).
Improve our website, products, and services.
Comply with legal obligations.

We will never sell your personal data to third parties.

3. How We Share Your Information

We may share your data only with trusted service providers who help us operate (e.g., payment processors, shipping carriers, email newsletter platforms). These providers are contractually obligated to protect your data.

We may disclose information if required by law or to protect our rights, safety, or customers.

4. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of your data.

5. Data Security

We use industry-standard encryption and security measures to protect your data. While no system is completely secure, we are committed to safeguarding your information.

6. Cookies

We use cookies to personalize your experience and analyze site performance. You can adjust cookie settings in your browser at any time.

7. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised “Last Updated” date.